Rental Guide

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On the Guerin website your vehicle may be reserved for mainland Portugal, Madeira and the Azores. Remember that online reservations should be made a minimum of 12 hours in advance.

To make your reservation, you must have:
  • An Identity Card or Citizen Card or valid Passport and Taxpayer Card (in the absence of a Citizen Card)
  • A valid driving licence issued at least one year ago 
  • The driver must have a valid Visa Mastercard, American Express, Diners or Visa credit card available (with expiration date of at least 1 month after the date set for the end of contract)

    On pick up day, must present on the counter:

  • Booking voucher
  • Identity card or valid Passport
  • Driving license
  • The same Valid credit card in the driver's name* you used for the online payment (with expiration date of at least 1 month after the date set for the end of contract)
* Note that you must leave a securitydeposit locally to pick up the vehicle. This deposit (amount to be settled at the end of the rental + franchise (if applicable, with VAT at the legal rate) + fuel) is blocked on a credit card in the name of the driver (cash deposit, debit cards and prepaid credit cards as Visas Electron and Maestro are not accepted as forms of payment deposit). The blocked amount will be refunded in full at the end of the rental period, provided the vehicle is returned in the same condition and there are no changes to the agreed date of the contract.

The rental includes:*
  • Unlimited Mileage
  • Liability, Collision (CDW), TP (Theft)
  • Operation Supplement (RDT)
  • Roadside Assistance 24 hours a day
* Fuel, additional insurance and extras are not included, and are charged according to the prevailing public price list.

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