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Guerin Renews ISO 9001:2015 Quality Certification for the 10th Consecutive Year.
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At Guerin – Rent a Car, quality is not just a goal: it is a daily commitment. We are proud to announce the renewal of our ISO 9001:2015 quality certification for the tenth consecutive year. This achievement reflects our ongoing dedication to excellence, continuous service improvement, and customer satisfaction.
What is ISO 9001:2015 Certification?
ISO 9001:2015 is an international quality management standard developed by the ISO (International Organization for Standardization). This certification sets strict criteria to ensure that an organisation implements effective, consistent processes geared towards continuous improvement.
What Does ISO 9001:2015 Certification Mean for a Company?
Adopting this quality management system means aligning all company processes with international best practices, ensuring consistency, efficiency, and customer focus. The benefits of this certification include:
• Placing the customer at the heart of operations;
• Maintaining clearly defined and controlled processes;
• Continuously assessing and improving performance;
• Complying with applicable legal and regulatory requirements.
What is the Purpose of This Certification?
The ISO 9001:2015 certification acts as a seal of trust. For our customers, it guarantees that Guerin’s services are delivered to the highest quality standards. For our employees, it serves as a guide for best practices and promotes a culture of continuous improvement. And for our partners, it is a sign of our commitment to seriousness, transparency, and excellence.
How is ISO 9001:2015 Achieved?
Obtaining (and maintaining) this certification requires firm commitment and a structured process, which includes:
• Diagnosis and Planning: Initial assessment of existing processes and definition of an action plan to align the organisation with the standard’s requirements.
• Implementation: Establishment of policies, procedures and performance indicators that ensure quality across all areas of the business.
• Training and Engagement: Equipping teams and promoting a culture of quality at every level of the organisation.
• Internal Audits: Periodic review of process compliance and identification of improvement opportunities.
• External Audit: Evaluation by an independent certifying body to validate compliance with the ISO 9001:2015 standard.
Guerin: A Commitment Renewed Every Day.
Renewing this certification for the tenth consecutive year is more than a technical milestone. It is a reflection of our organisational culture. At Guerin, we believe that quality is built every day — in every customer interaction, every operational decision, and every improvement we implement.
We thank all our employees, customers and partners for being part of this journey. We will continue working with the same rigour, passion and dedication that brought us here.
Guerin: Quality You Can Feel Behind the Wheel.
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