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Guerin once again recognised with the Five Stars Award in the Car Rental category
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The year 2026 has started with excellent news for Guerin. The brand has once again been recognised with the Five Stars Award 2026. This marks the 3rd consecutive year of achievement, securing 1st place in the "Car Rental” category. This distinction reinforces the brand’s commitment to a customer-centric, digital, and flexible rental experience, from booking through to vehicle return.
In total, 4,140 consumers took part, and 6 brands were evaluated in the category. This recognition is even more significant as it reflects a direct and broad comparison within the sector.
Numbers that speak for themselves: the Guerin experience in first place
In 2026, Guerin achieved an overall score of 7.93 out of 10, corresponding to an overall satisfaction rate of 79.3%, placing it ahead of the other brands evaluated.
In the category ranking, Guerin leads with 7.93, followed by Europcar and Hertz, demonstrating leadership built on consistency and excellence in the rental experience.
In 2026, Guerin achieved the following scores:
- Satisfaction with the experience - 8.26
- Value for money - 7.88
- Likelihood to recommend - 8.28
- Trust in the brand - 7.41
- Innovation - 7.17
More than just numbers, these results reflect what we value most: the trust of those who choose us and our commitment to simplifying mobility. We will continue to evolve, innovate with purpose, and ensure that every journey begins with peace of mind and ends the same way.
A path of continuous improvement
The results also show the positive evolution of Guerin’s rating year after year:
- 2026 - 7.93
- 2025 - 7.86
- 2024 - 7.73
- 2023 - 7.72
This recognition reflects the trust of those who choose Guerin for their journeys. We remain committed to being an integral part of your daily life and making car rental even simpler and more digital.
Thank you for being part of this journey.
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