Frequently Asked Questions - FAQ's

How can I submit a complaint to Guerin?

To submit a complaint, the client should send their statement to customerrelations@guerin.com.pt, addressed to Guerin's Customer Support department, which will proceed to analyse and clarify the issues raised.

How does Guerin protect my personal data and credit card details online?

Guerin has a Privacy Policy, permanently updated, which details all the information regarding the protection of clients' personal data and credit card details. This policy can be consulted at www.guerin.pt/pt/politica-de-privacidade/.